Small and medium-sized enterprise management

2026-04-15

How to Write SOPs for Small and Medium-Sized Businesses: A Four-Step Guide from Oral Tradition to Documentation

Why do small and medium-sized business owners often say, "Only YYY can do this"? When YYY takes leave, resigns, or the business expands, the entire process gets stuck with one person. Is it that talent is too hard to find, or is the company's knowledge simply not being retained? In...

Small and medium-sized enterprise management

Charles Chang

Previously served as an Assistant General Manager at a publicly listed company. Due to entering the workforce at a young age, possesses extensive grassroots work experience. Has planned digital transformations for several companies, including PLM and ERP implementations. Also led the establishment of digital brand identities for hundreds of clients, and digitized and optimized overall workflows and sales pipelines.

Due to diverse work experience and academic background, I have developed the ability to quickly and accurately identify problems, while also being able to rapidly translate corporate needs and lead or assist business owners in guiding companies through transformation. I can consistently propose the most efficient, suitable, and profitable comprehensive solutions for businesses, encompassing personnel management, program development, and process planning.

Accompanying Taiwan's small and medium-sized enterprises in their digital transformation is not just a mission, but also a life goal. Everything I have learned and done until today is for the purpose of accomplishing this great task.